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To
get support for computer problems, please complete the form
below as completely as possible or necessary. Don’t forget
to include a detailed description containing any information
that may help with the resolution of your problem.
CONTACT
INFORMATION
First,
I need information on how to contact you.
COMPUTER
INFORMATION
Now,
I need information about your computer.
| Processor
Type: |
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| Processor
Speed: |
Mhz. (eg. 266) |
| Amount
of memory: |
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| (If
not in the list above, please specify the amount
of RAM you have here.)
|
| Type
of Video Card:
(primary) |
(eg. ATI All in Wonder)
|
| Video
Card mem size:
(primary) |
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| How
many display adapters do you use on your system
at one time? |
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| What
kind of modem do you use? |
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| Do
you use a firewall when you are on the internet? |
|
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DETAILS
Now
I need to know what kind of assistance you need.
| Below,
please describe what you would like help with.
If you are having problems with the computer
or software, please include as much information
as possible. |
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| How
long has the problem been occuring?
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| Are
you using a certain program or device when the
problem occurs?
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| Explain:
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| How
are you recovering from this problem? |
| Explain:
(example: control, alt, delete. or powering
off the computer)
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| Is
the program attempting to use resources like
a modem, a digital camera or sound system? |
| Any
additional notes that may help? |
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SUBMIT
Now
that you have told me about how to contact you, what kind
of computer you have & what kind of problem you want
help with, it is time to submit your form. Click the Submit
button below to send your form & please allow at least
2 to 3 days for a response.
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